The Willows Hotel - Chicago

555 West Surf Street, Chicago, IL, United States, 60657show map
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Highlights
8
SuperbBased on  291 reviews
Overview

Willows is a classic 3-star hotel set 6 km from Chicago Theater and 1.8 km from Wrigley Field. Offering accommodation in a 4-story Victorian building, the hotel was remodeled in 2008.

The hotel puts guests near scenic beaches. Guests can get to Chicago city center, which is 7 km away.

Shopping centers and boutiques are located nearby.

A 25-minute drive will take guests to Midway airport.

Rooms

There are 55 luxury rooms appointed with climate control, high-speed internet, a laptop-size safe, a fridge and a writing desk. Some rooms overlook the lake. They also have open bathrooms with a bathtub, a shower and guest toiletries.

Eat & Drink

In the morning a delicious continental breakfast is served. A 5-minute walk takes guests to the pizzeria Renaldi's Pizza Pub.

Services

Business facilities include a meeting room, a photocopier and a fax machine.

Internet

Wireless internet is available in the hotel rooms for free.

Guest Parking

Public parking is possible at a location nearby at USD 25 per day.

Year renovated:   2008.  Number of floors:   4.  Number of rooms:   55.

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Facilities
Free Wi-Fi

Free Wi-Fi in rooms

Parking

USD 25 per day

Luggage storage
24-hour services

Late check-in/ -out

24-hour reception

Food/ Drinks

Restaurant

Fitness/ Gym

Fitness centre

Laundry
TV

Flat-screen TV

Sports & Fitness

  • Fitness centre

Services

  • Housekeeping
  • Laundry
  • Dry cleaning
  • Newspaper service

Dining

  • Continental breakfast
  • Restaurant
  • Free breakfast

Business

  • Meeting room
  • Fax/Photocopying

Children

  • Cots

Room features

  • Free Wi-Fi in rooms
  • Air conditioning
  • Heating
  • Mini-bar
  • Sitting area
  • Dressing area
  • Tea and coffee facilities
  • Armchair
  • Ironing facilities
  • Rollaway beds

Bathroom

  • Bathtub
  • Free toiletries

Self-catering

  • Toaster

Media

  • Flat-screen TV
  • Cable/ Satellite television
  • Telephone
  • AM/FM alarm clock

Room decor

  • Carpeted floor
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Good to know
Check-infrom 3 pmFREECheck-outuntil 11 amFREE
Children & extra bedsAll children0 - 12 yearsExisting beddingFREEExtra bedChildren above
12 years or adults
Extra bed
There are no extra beds provided in a room. 
PetsPets are not allowed.
Cancellation
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Rooms and availability

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Location
  • Nearby
  • Restaurants
  • City landmarks
Tourist-Dominican RepublicTourist-Dominican Republic400 ft
TiltTilt400 ft
Boulevard SystemBoulevard System2700 ft
Jane Addams Ctr-Hull HouseJane Addams Ctr-Hull House2000 ft
Transcendental MeditationTranscendental Meditation3000 ft
Advocate Illinois Masonic CtrAdvocate Illinois Masonic Ctr1700 ft
St Joseph HospitalSt Joseph Hospital1700 ft
Columbus HospitalColumbus Hospital2000 ft
Children's Memorial HospitalChildren's Memorial Hospital3300 ft
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Efes CafeEfes Cafe200 ft2833 N Broadway St
Yango's GrillYango's Grill300 ft2845 North Broadway Street
Renaldi's Pizza PubRenaldi's Pizza Pub400 ft2827 N Broadway St
SenzaSenza400 ft2873 N Broadway
Yummy Yummy Asian CuisineYummy Yummy Asian Cuisine400 ft2901 N Broadway St
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ScreenzScreenz3.0 mi
International Monetary MarketInternational Monetary Market1.9 mi
Palette and Chisel Acad-Fine ArtPalette and Chisel Acad-Fine Art2.4 mi
Pallas Photographica GalleryPallas Photographica Gallery2.8 mi
Stanton Indoor PoolStanton Indoor Pool2.0 mi
Illinois Wesleyan UniversityIllinois Wesleyan University1.8 mi
Ruth Page Foundation SchoolRuth Page Foundation School2.4 mi
Moody Bible InstituteMoody Bible Institute2.5 mi
Columbia CollegeColumbia College2.7 mi
Oak Street BeachOak Street Beach2.4 mi1000 North Lake Shore Drive, Chicago
Water Tower Place Water Tower Place 2.7 mi835 N Michigan Ave
Tribune TowerTribune Tower3.2 mi435 N. Michigan Ave.
Wrigley BuildingWrigley Building3.2 mi410 North Michigan Ave
Merchandise MartMerchandise Mart3.2 mi222 Merchandise Mart Plz Suite 107
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Getting around
Airports
Midway (MDW)11.7 mi
Train
Ogilvie Transportation Center3.6 mi
Millenium Station3.7 mi
Underground
LaSalle "L" Station (Blue Line)4.1 mi
Bus
Bus stop400 ft
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Reviews
8.4
SuperbBased on  291  reviews
  • 5.8
    Guest rating

    I liked the location.

    The room was very small and the air conditioner loud. There was no window to open and it was stuffy inside. For the price paid, this was poor value for money. Utterly disappointing.

  • 8.2
    Fabulous

    Excellent location downtown Chicago Very helpful staff

  • 9.6
    Exceptional

    The staff was incredibly friendly and the room was always well taken care of. The prices of the in room items were also surprisingly reasonable.

    The radiator in the corner took a very long time to warm the room.

  • 10.0
    Exceptional

    I liked the location, the atmosphere and the staff who were very helpful and friendly.

  • 8.8
    Superb

    The cookies were a nice touch, and the continental breakfast was adequate. I like the coffee being available 24/7 and the availability of a free fridge rental included with the room. Also, parking is an excellent value. I would very strongly consider staying again.

    Saturday and Sunday costs were expensive.

  • 7.4
    Very good

    Nice design of the hotel although it was a little bit old. Room was nice and clean.

    No place to take the break fast, it was in the lobby.

  • 10.0
    Exceptional

    The location was brilliant, things to and see around the hotel. The hotel was lovely and comfortable and the staff were very helpful and friendly. It was so much more than I expected and I would definitely recommend it and would definitely stay there again.

  • 4.6
    Guest rating

    They gave us a Standard Room instead of booked Executive King Room with no explanations and no refund. I have emailed an application with no response. Well actually you can`t find their e-mail address anywhere so you have to use feedback on their web-site.

  • 9.0
    Superb

    They were very accomadating and service was great and friendly.

  • 6.6
    Good

    You have the hardest Tissues in the world

  • 9.2
    Superb

    Great location----small and intimate--friendly staff---very European.

    Room was small this time----air conditioner was weak........

  • 9.6
    Exceptional

    The welcoming staff, complimentary bottle of champagne, and beautiful room made our honeymoon so special.

    Room needed more outlets for gadget users.

  • 7.8
    Fabulous

    Rooms were large and comfortable. In room Wine/beer and assorted foods were very reasonably priced. We were very surprised by that. There were several nearby restaurants that were byob so we could easily take one with us. The staff was very helpful and warm.

    Halls a little dark. Dated decor in the lobby.

  • 10.0
    Exceptional

    Staff were incredibily helpful, very clean.

  • 6.2
    Good

    Very nice and clean hotel

    It was the worst night of sleep I have had in a long time. The room was way too hot and uncomfortable.

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Highlights
8
SuperbBased on  291 reviews
Good to know
Check-infrom 3 pmFREECheck-outuntil 11 amFREE
Children & extra bedsAll children0 - 12 yearsExisting beddingFREEExtra bedChildren above
12 years or adults
Extra bed
There are no extra beds provided in a room. 
PetsPets are not allowed.
Cancellation
+ More- Less
+ More- Less
Getting around
Airports
Midway (MDW)11.7 mi
Train
Ogilvie Transportation Center3.6 mi
Millenium Station3.7 mi
Underground
LaSalle "L" Station (Blue Line)4.1 mi
Bus
Bus stop400 ft
+ More- Less
Check rooms and rates
exclusive online offers!
Check-in
Select date
Check-out
Select date
Rooms and Guests
0Guests / room