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The Willows Hotel - Chicago

555 West Surf Street, Chicago, Illinois, United States, 60657  show map
 3 stars
  • Overview
  • Rooms & Availability
  • Location
  • Guest reviews
  • Facilities
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The Willows Hotel - Chicago

Free Wi-Fi

Free Wi-Fi in rooms

Parking

USD 25 per day

Luggage storage
24-hour services

Late check-in/ -out

24-hour reception

Fitness/ Gym

Exercise gym

Laundry
TV

Flat-screen TV

Elevator

Lift

Verified Reviews:

  • Nice breakfast - Lobby was nice - Bathroom floor was a little uneven
  • Bathrooms are clean - Continental breakfast is included - Staff was friendly and attentive
  • My room had air conditioning - Hotel is close to numerous restaurants and pubs - Parking garage was convenient
  • Free wireless internet all over the hotel - Room very clean - Staff was great
  • Room very comfortable - Staff was as nice and accommodating as possible - I would stay there again

Overview

Willows is a classic 3-star hotel set 6 km from Chicago Theater and 1.8 km from Wrigley Field. Offering accommodation in a 4-story Victorian building, the hotel was remodeled in 2008.

The hotel puts guests near scenic beaches. Guests can get to Chicago city center, which is 7 km away.

Shopping centers and boutiques are located nearby.

A 25-minute drive will take guests to Midway airport.

Rooms

There are 55 luxury rooms appointed with climate control, high-speed internet, a laptop-size safe, a fridge and a writing desk. Some rooms overlook the lake. They also have open bathrooms with a bathtub, a shower and guest toiletries.

Eat & Drink

In the morning a delicious continental breakfast is served. A 5-minute walk takes guests to the pizzeria Renaldi's Pizza Pub.

Services

Business facilities include a meeting room, a photocopier and a fax machine.

Internet

Wireless internet is available in the hotel rooms for free.

Guest Parking

Public parking is possible at a location nearby at USD 25 per day.

Year renovated:   2008.  Number of floors:   4.  Number of rooms:   55.

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Facilities

General

  • Non-smoking property
  • Paid parking
  • Safe deposit box
  • 24-hour reception
  • Late check-in/ -out
  • No pets allowed
  • Rooms/ Facilities for disabled
  • Wheelchair access
  • Security
  • Luggage storage
  • Lift
  • ATM/Cash machine
  • Vending machines
  • Exterior corridors
  • Fireplace
  • Ice machine

Sports & Fitness

  • Exercise gym

Services

  • Housekeeping
  • Laundry
  • Dry cleaning
  • Newspaper service

Dining

  • Continental breakfast
  • Free breakfast

Business

  • Meeting room
  • Fax/Photocopying

Children

  • Cots

Room features

  • Free Wi-Fi in rooms
  • Air conditioning
  • Heating
  • Mini-bar
  • Sitting area
  • Tea and coffee facilities
  • Armchair
  • Ironing facilities
  • Rollaway beds

Bathroom

  • Bathtub

Self-catering

  • Toaster

Media

  • Flat-screen TV
  • Telephone
  • AM/FM alarm clock

Policies

CHECK-IN / CHECK-OUT

Check-in from 3 pm FREE
Check-out until 11 am FREE

Children and extra beds

There are no extra beds provided in a room. 

Pets

Pets are not allowed.

How to reach hotel

hotel The Willows Hotel - Chicago Chicago location
Show big map »

Hotel Address:

555 West Surf Street, Chicago, Illinois, United States, 60657

Get directions
Airports
Train
  • Ogilvie Transportation Center
    3.6 mi
  • Millenium Station
    3.7 mi
Underground
  • LaSalle "L" Station (Blue Line)
    4.1 mi
  • Bus stop
    400 ft
Restaurants
  • Efes Cafe (cuisine: American, Mediterranean, Middle Eastern)
    200 ft
  • Yango's Grill
    300 ft
Hotel information
  • Check-in:
    from  3 pm
  • Check-out:
    until  11 am
  • Year renovated:
    2008
  • Number of floors:
    4
  • Number of rooms:
    55

Rooms and availability

The Willows Hotel photos Room
Small Queen Room
  • Room size:

    120 sq. feet

  • Max occupancy:

    2 persons

  • Bed type:

    1 Queen-size bed

  • Check Prices
  • Room Facilities:
    • Shower
    • Bathtub
    • Air conditioning
    • + More
  • General:Wi-Fi
  • Work desk
  • Seating area
  • Ironing facilities
  • Armchair
  • Telephone
  • Bathroom:Hair dryer
  • Bathrobe
  • Guest toiletries
  • Toilet
  • Dining:Mini-bar
  • Media:Flat-screen TV
The Willows Hotel photos Room
Standard Queen Room
  • Room size:

    175 sq. feet

  • Max occupancy:

    6 persons

  • Bed type:

    1 Queen-size bed, 2 Queen-size beds, 1 Single bed

  • Check Prices
  • Room Facilities:
    • Shower
    • Private bathroom
    • Air conditioning
    • + More
  • General:Free internet access
  • Work desk
  • Seating area
  • Ironing facilities
  • Armchair
  • Voice mail
  • Telephone
  • Bathroom:Hair dryer
  • Bathrobe
  • Guest toiletries
  • Toilet
  • Dining:Mini-bar
  • Coffee/tea maker
  • Refrigerator
  • Media:Flat-screen TV
  • Wake up service
  • Clock-radio
Room Description:

Standard|Queen Standard Room

The Willows Hotel photos Interior Sitting
Junior Suite
  • Max occupancy:

    2 persons

  • Bed type:

    1 King-size bed

  • Check Prices
  • General:Wi-Fi
  • Work desk
  • Seating area
  • Armchair
  • Dining:Mini-bar
The Willows Hotel photos Room
Deluxe Queen Room
  • Max occupancy:

    4 persons

  • Bed type:

    2 Queen-size beds

  • Check Prices
  • Room Facilities:
    • Shower
    • Air conditioning
    • + More
  • General:Wi-Fi
  • Work desk
  • Seating area
  • Ironing facilities
  • Armchair
  • Telephone
  • Bathroom:Hair dryer
  • Bathrobe
  • Guest toiletries
  • Toilet
  • Dining:Mini-bar
  • Media:Flat-screen TV
The Willows Hotel photos Room
Executive King Room
  • Max occupancy:

    2 persons

  • Bed type:

    1 King-size bed, 1 Single bed

  • Check Prices
  • Room Facilities:
    • Shower
    • Air conditioning
    • + More
  • General:Free internet access
  • Work desk
  • Seating area
  • Ironing facilities
  • Armchair
  • Telephone
  • Bathroom:Hair dryer
  • Bathrobe
  • Guest toiletries
  • Toilet
  • Dining:Mini-bar
  • Refrigerator
  • Media:Flat-screen TV
Room Description:

Deluxe|Executive King Room

Compact Queen Room
  • Max occupancy:

    2 persons

  • Bed type:

    1 Queen-size bed, 1 Single bed

  • Check Prices
  • General:Free internet access
  • Dining:Refrigerator
Room Description:

Queen Compact Room - television, mini bar, alarm clock, smoking policy - non-smoking available, Breakfast, refrigerator, internet access - wireless (complimentary), telephone, air conditioning, toiletries

The Willows Hotel Location

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  • Hotels nearby
  • Other hotels
  • Airports
  • Underground stations
  • Train stations
  • Parks
  • Tourist attractions
  • Museums
  • Convention centers
  • Stadiums
  • Food and meals
  • General

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Route Planner
Enter your starting point (at least street address and city) to receive driving directions to or from the hotel.

Local attractions

  • Oak Street Beach2.4 mi
    1000 North Lake Shore Drive, Chicago
  • Tribune Tower3.2 mi
    435 N. Michigan Ave.
  • Merchandise Mart3.2 mi
    222 Merchandise Mart Plz Suite 107
  • Water Tower Place 2.7 mi
    835 N Michigan Ave
  • Wrigley Building3.2 mi
    410 North Michigan Ave

Restaurants nearby

  • Efes Cafe200 ft

    Address: 2833 N Broadway St
    Phone: (773) 880-0063

    84% likes this, based on 42 reviews
    Cuisine: American, Mediterranean, Middle Eastern

  • Renaldi's Pizza Pub400 ft

    Address: 2827 N Broadway St
    Phone: 773-248-2445

    78% likes this, based on 39 reviews
    Cuisine: Italian
    Price Range: USD 2 - USD 21

  • Yummy Yummy Asian Cuisine400 ft

    Address: 2901 N Broadway St
    Phone: (773) 525-6677

    56% likes this, based on 13 reviews
    Cuisine: Chinese
    Price Range: USD 8 - USD 10

  • Yango's Grill300 ft

    Address: 2845 North Broadway Street
    Phone: 773-404-6340

    81% likes this, based on 33 reviews

  • Senza400 ft

    Address: 2873 N Broadway
    Phone: 773-770-3527

    80% likes this, based on 32 reviews
    Cuisine: American
    Price Range: USD 52 - USD 52

Hotel information
  • Check-in:
    from  3 pm
  • Check-out:
    until  11 am
  • Year renovated:
    2008
  • Number of floors:
    4
  • Number of rooms:
    55

The Willows Hotel Reviews

Guest reviews are submitted by our customers after their stay at The Willows Hotel

8.4
SuperbBased on267 reviews

Guest reviews

  • Older travelers
    10.0

    The location to the Lincolnpark district is fantastic and close to green space and city through public transport.

  • Family with children
    8.8

    Excellent rooms, breakfast and service. Overall a fantastic stay.

    We had hoped to have our kids use the pool but the one at Bally's was for 18+ only - it would be good to let guests with kids know that.

  • Older travelers
    9.6

    There were many great place to eat within walking distance. The staff was very friendly and helpful. Quiet neighborhood. Lovely room and bed was comfortable.

    The shelf in the bathroom was very small. It would be helpful especially for women who have a significant amount of toilet articles and makeup to have a little more shelf space in the bathroom.

  • Single
    10.0

    Courteous helpful staff, very clean hotel and good for someone with allergies/asthma, no pets(allergic),continental breakfast, 24 hr.coffee which was good and fresh, great neighborhood and convenient to just about everything you could want, very charming, and nice classical music in lobby.

    I did not find anything to complain about.

  • Older travelers
    9.2

    we loved the location, the room, the breakfast and the decor.

    we did not receive any housekeeping while we were there. We had the sign on the outside of the door "maid service please", but no one cleaned our room.

  • Older travelers
    7.0

    staff helpful

    size of room and pillows were poor quality

  • Older travelers
    7.8

    Good location

    Noisy, the person upstairs walked around all night long.

  • Older travelers
    7.8

    We enjoyed the overall ambience of the hotel. It's European styling and it's location on the north side were added features.

    Overall, the stay at the Willows was a pleasant one. During our stay Chicago was experiencing a bit of a heat wave and daytime air would have been a plus.

  • Single
    7.0

    The location was excellent and the staff were extremely friendly and helpful.

    The room was small with no view and I felt like I was in a cave.

  • Single
    8.8

    The staff.

    A bit dated and dusty. Needs new spreads/pillows (decorative), shower curtain.

  • Family with children
    8.8

    The front desk staff were phenomenonal for serving me and my son. They went out of the way explaining directions to destinations, bus schedule, and giving me utensils. They deserved the best for being real professional employees.

  • Older travelers
    9.0

    Comfortable ambience, friendly staff

    Parking, having to find a street spot is a major issue ( parking garage was full) I will likely not stay here again due to this issue

  • Single
    8.2

    I stayed for four nights in this good, convenient area of Chicago and I loved the ambience and service in this hotel. The lobby/lounge area, although not large, had nice decor and furniture and there was tea and coffee twenty four hours a day. The fans in the bedrooms were a welcome alternative to the air conditioning also available. I would have booked for longer had there been vacancies - this says it all!

    My only suggestion for improvement would be that the lobby area is not a good breakfast area. The selection of food provided was excellent but a better seating area with tables would have helped. Also the hotel is quite expensive 'given the lack of this facility.

  • Older travelers
    7.4

    Great location-if you're wishing to stay somewhere other than downtown.Staff is very friendly, helpful and professional. We booked the King Room, so we had plenty of room.

    Room air conditioners were old and somewhat noisy. Room could use redecorating.

  • Single
    7.8

    The courtesy of the staff , especially Caren, was superb. Always ready to provide the perfect answer to any necessity. In the neighbourhood there is plenty of restaurants with different food choices and public transport are nearby and provide good connection with downtown and places to visit.

    Rooms are small but quite ok. Breakfast is in the lobby with no private tables but common sofas and tea tables, if crowded in the morning you may need to wait or have breakfast in your bedroom

How to reach hotel

hotel The Willows Hotel - Chicago Chicago location
Show big map »

Hotel Address:

555 West Surf Street, Chicago, Illinois, United States, 60657

Get directions
Airports
Train
  • Ogilvie Transportation Center
    3.6 mi
  • Millenium Station
    3.7 mi
Underground
  • LaSalle "L" Station (Blue Line)
    4.1 mi
  • Bus stop
    400 ft
Restaurants
  • Efes Cafe (cuisine: American, Mediterranean, Middle Eastern)
    200 ft
  • Yango's Grill
    300 ft
Hotel information
  • Check-in:
    from  3 pm
  • Check-out:
    until  11 am
  • Year renovated:
    2008
  • Number of floors:
    4
  • Number of rooms:
    55